The United States managed services market size reached an estimated value of USD 23.34 Billion in 2024 and is expected to grow at a CAGR of 10.40% from 2025 to 2034. With this impressive growth rate, the market is projected to hit USD 62.78 Billion by 2034, driven by rapid digital transformation, the rise of cloud computing, and growing cybersecurity threats.

United States Managed Services Market Overview

The United States Managed Services Market is undergoing rapid evolution due to the rising adoption of automation, cloud-based platforms, and the need for cybersecurity solutions. From small businesses to large enterprises, companies are recognizing the value of proactive, 24/7 managed support.

Market Drivers

Digital Transformation

The widespread integration of digital tools across industries like banking, healthcare, telecom, and retail is a major growth catalyst. Managed service providers (MSPs) offer scalable IT infrastructure without the need for significant in-house investment.

Rising Cybersecurity Threats

As cyber threats become more sophisticated, businesses are adopting managed security services to ensure compliance and data protection.

Cloud Computing Growth

Cloud-based managed services offer cost-efficiency, flexibility, and remote accessibility, making them a preferred deployment model.

Need for Operational Efficiency

Enterprises seek to reduce downtime and improve productivity by outsourcing non-core operations to expert MSPs.

United States Managed Services Market Segmentation

By Service Type

  1. Managed IT Infrastructure and Data Centre

    • Provides end-to-end IT support and infrastructure management.

    • Critical for companies migrating from legacy systems.

  2. Managed Network

    • Handles enterprise networking solutions including WAN, LAN, and VPN.

  3. Managed Mobility

    • Manages mobile devices and apps used across an organization, enabling BYOD (Bring Your Own Device) culture.

  4. Managed Communication and Collaboration

    • Tools like Microsoft Teams, VoIP, and Unified Communication-as-a-Service (UCaaS) fall under this.

  5. Managed Information Service

    • Offers insights, analytics, and data management services.

  6. Managed Security

    • One of the fastest-growing segments due to increasing data breaches.

By Deployment

  1. On-Premises

    • Suitable for companies with strict data governance policies.

    • Offers more control but higher upfront costs.

  2. Cloud

    • Highly scalable, cost-effective, and perfect for remote access.

    • Expected to dominate the United States Managed Services Market in the coming years.

By Enterprise Size

  1. Small and Medium Enterprises (SMEs)

    • Increasing adoption due to limited internal IT staff and cost constraints.

  2. Large Enterprises

    • Demand enterprise-grade solutions, scalability, and comprehensive support.

By End Use

  1. BFSI (Banking, Financial Services, and Insurance)

    • High dependency on secure IT systems and compliance management.

  2. Government

    • Managed services help in improving e-governance and data handling.

  3. Healthcare

    • With patient data and HIPAA compliance needs, managed security and cloud are vital.

  4. IT and Telecom

    • Rely heavily on managed networks and cloud infrastructure.

  5. Manufacturing

    • Adopt managed services for automation, IoT integration, and remote monitoring.

  6. Media and Entertainment

    • Cloud-based content delivery, data analytics, and cybersecurity are in high demand.

  7. Retail

    • Need for digital transformation, omnichannel services, and customer data security.

  8. Others

    • Includes education, logistics, and more, increasingly adopting IT service outsourcing.

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By Region

  1. New England

  2. Mideast

  3. Great Lakes

  4. Plains

  5. Southeast

  6. Southwest

  7. Rocky Mountain

  8. Far West

Far West and Southeast regions are expected to lead the market due to the high presence of tech firms, startups, and innovation hubs.

Key Players in the United States Managed Services Market

The market is highly competitive, with both global giants and regional players offering a range of services:

  • IBM Corporation

  • Cisco Systems Inc.

  • AT&T Inc.

  • Accenture plc

  • Amazon Web Services, Inc.

  • Fujitsu Limited

  • HP Development Company, L.P.

  • Verizon Communications, Inc.

  • Telefonaktiebolaget LM Ericsson

  • DXC Technology Company

  • Rackspace Technology, Inc.

These players focus on innovation, strategic partnerships, and acquisitions to expand their portfolios in the United States Managed Services Market.

Future Outlook (2025–2034)

With growing demands across all enterprise sizes, the United States Managed Services Market is set for aggressive expansion. Major trends expected to shape the future include:

  • AI and Automation in managed service delivery

  • Zero-trust security models

  • Edge computing

  • IoT and 5G-powered services

  • Industry-specific service customization

Why Businesses Are Investing in Managed Services

✔ 24/7 Monitoring and Support
✔ Cost Reduction and Predictable Monthly Costs
✔ Expertise Access Without Hiring In-house
✔ Scalable Solutions for Growth
✔ Faster Implementation of Emerging Tech
✔ Improved Uptime and Productivity

Frequently Asked Questions (FAQs)

What is the current size of the United States Managed Services Market?

As of 2024, the market size is approximately USD 23.34 Billion.

What will be the market value of managed services in the US by 2034?

The market is projected to reach USD 62.78 Billion by 2034, growing at a CAGR of 10.40%.

Which sectors are driving demand for managed services in the US?

BFSI, IT & telecom, healthcare, retail, and government are among the top sectors fueling market demand.

What is the most in-demand service type in the managed services market?

Managed Security and Cloud-based Managed IT Infrastructure are currently leading in demand.

Are small businesses in the US adopting managed services?

Yes, SMEs are increasingly leveraging managed services to gain competitive advantage without the high costs of maintaining internal IT teams.

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Last Update: August 8, 2025

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